City: Richmond, VA Project: Install or Completely Replace Wood Flooring
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"We had big problems with the first laminate floor that was put down. According to the manufacturer's rep, it was installed improperly. A year later, Jean installed another floor that has held up well, so even though there were problems, he made good on them. I think their specialty is more in the area of solid wood floors."
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"I would use Jean and his team again in a minute. They were very professional and very good at what they do. We had a large carpeted area torn up and new wood floors installed. Then we had all the wood floors on the entire ground floor of our home redone - what a messy job! But Jean and his team did their best to keep the dust to a minimum. Jean was the only flooring contractor who said he was able to blend the new floor with the existing so you would not know old from new - again, excellent job, looks great!"
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City: Glen Allen, VA Project: Install or Completely Replace Wood Flooring
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"We are renovating - so we had other flooring contractors before we found Service Magic. Jean Flooring was exceptional and more reasonable on price than others. Everyone that comes in loves my floor - he was extraordinary! I would highly recommend him to others."
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"Jean Wood Floors did a great job, excellent work done in a timely fashion...will have complete stairs next wouldnt want anyone else to do the job! WOW"
Customer: Corey C. Member Since: February 9, 2010
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City: Chesterfield, VA Project: Install or Completely Replace Wood Flooring
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"Our experience was exceptional! They showed up on time and finished the work in one day - as promised. Their workmanship was excellent. They were friendly and courteous. My wife has already recommended them to at least three people."
Customer: John B. Member Since: March 22, 2010
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City: Chester, VA Project: Install or Completely Replace Wood Flooring
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"They were very prompt and eager to begin working. I was there asking many questions about the process the whole time and Jean was very patient and explained everything to me. I am very pleased with my floors. I would defenitely recommend Jean Wood Floors to others and I am considering additional jobs to be done in the house."
Customer: Corita C. Member Since: February 23, 2010
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City: Glen Allen, VA Project: Install or Completely Replace Wood Flooring
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"Jean Wood floors did a great job. Jean showed up on time and completed the job promptly. Floors look beautiful . Jean is a real professional and treats his customers with respect. .I will use him again"
Customer: Ron R. Member Since: January 12, 2010
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"The guys that installed my flooring were very patient with my requests. All the neighbors are in love with my new floors and so is my family. Thanks Jean Wood Floors!"
Customer: Christian V. Member Since: March 14, 2010
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"Good work. Prompt and courteous"
Customer: Joe W. Member Since: September 26, 2003
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Quality Cleanliness Communication Value Timeliness Courteous Budget
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"Was very please with Jean Wood and his crew. I plan to hire him for future projects. "
Customer: James S. Member Since: January 5, 2010
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City: Chesterfield, VA Project: Install or Completely Replace Wood Flooring City: Midlothian, VA Project: Install or Completely Replace Wood Flooring City: Richmond, VA Project: Install or Completely Replace Wood Flooring City: Mechanicsville, VA Project: Install or Completely Replace Wood Flooring City: Chesterfield, VA Project: Install or Completely Replace Wood Flooring City: Glen Allen, VA Project: Install or Completely Replace Wood Flooring City: Richmond, VA Project: Install or Completely Replace Wood Flooring City: Henrico, VA Project: Install or Completely Replace Wood Flooring City: Henrico, VA Project: Install or Completely Replace Wood Flooring
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"Jean and his crew performed exceptionally well. They were always on time and were very professional. They did an outstanding job replacing my stairs and second floor (from carpet to wood). Perhaps most importantly, Jean is very fair and trustworthy. When he contracts to do something, he does it and he does it very well. I plan to hire Jean again for other projects."
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Quality Cleanliness Communication Value Timeliness Courteous Budget
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"Responsible owner and excellent workers. Highly recommend this company to any one who would like to install or repair their floors."
Customer: Ming Z. Member Since: March 22, 2008
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Quality Cleanliness Communication Value Timeliness Courteous Budget
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"Arrived on time and finished on time."
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Quality Cleanliness Communication Value Timeliness Courteous Budget
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"Professional service; price was competetive but not filled with mark-ups in comparison with other estimates received. Craftmanship excellent. Worked with me to enable me to stay in home while floors were being installed and refinished (although I would not recommend in hind sight). Installation for two rooms completed in one day. Would recommend to family and friends. Thank you."
Customer: Rosalind S. Member Since: September 15, 2009
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"Jean was very professional, and polite. Him and his team did an excellent job, and they work fast. I would recommend him to everyone. He also had the lowest bid with the highest quality of work."
Customer: Jametta J. Member Since: August 15, 2009
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Quality Cleanliness Communication Value Timeliness Courteous Budget
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"Jean was professional, his crew was extremely fast, yet meticulous. There was virtually no mess, and only left a beautiful floor. Jean was very easy to work with, and offered serveral alternatives which saved us money. I would recommend Jean to anyone looking for a reliable, hardwood layer who treats you like a life long friend. I would use Jean, and only Jean, again in my future projects."
Customer: Anthony P. Member Since: June 22, 2009
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City: Richmond, VA Project: Install or Completely Replace Wood Flooring
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"Jean and his team were great! It was my first time dealing with any type of floor remodeling and they made it easy. Even went the extra mile and took care of some things I was not aware needed to be done. On time, responsive, and very proffessional. Everything done is ONE DAY! I already have them scheduled for a new project and will refer them to anyone needing floors."
Customer: Jon Y. Member Since: July 30, 2009
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"Very good experience. Jean and his crew arrived on time and worked straight until the job was over. They installed 400 ft of stranded bamboo which is hard to work with. The floor is beautiful and they did a good job of cleaning up after themselves. I plan to use Jean again."
Customer: Thomas D. Member Since: June 16, 2007
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Quality Cleanliness Communication Value Timeliness Courteous Budget
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"I saw very good workers, clean and got the job done. They worked as a team very fast and knew what they were doing. I recommend Jean Wood Floors to the highest. I love the work they did in my upstair; 3 bed room and hall & stairs. They were great."
Customer: Patti S. Member Since: May 19, 2009
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Quality Cleanliness Communication Value Timeliness Courteous Budget
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"Jean was very friendly when coming to discuss the job. He made a recommnedation in getting our laminate flooring from Prosource, in Richmond. That was a horrible experience, they didn't get our order in time, when we went to pick up the flooring they drove a flork lift into our trailer, we ended up having to order another box of laminate because the orignal measurements were wrong and they charged us twice as much for shipping than the actual box. Richard the sales clerk was very rude and nasty, he was asked to take pictures of the damage to the trailer by a manager and made the comment "I don't get paid to take pictures" very unprofession"
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